Welcome to Matthews Marking Systems Return Portal. Please fill in below information before a return.
Welcome to Matthews Marking Systems Return Portal for end users. If you are a distributor please use your log in to create a ticket.
Välkommen till Matthews Marking Systems Returportal. Vänligen fyll i nedan info innan ni returnerar en produkt. Bifoga RA numret med godset.
Reg no.-
Reg date2024-04-26
Status
Issuer
Addon - Public registration
Customer information
Company/Företag
Contact/Kontakt
Contact phone-number/Telefonnummer
Return adress for finished repair/Returadress för avslutad reparation
Country/Land
Customers PO for repair/Inköpsorder kund
Customers E-mail adress/E-mail
Matthews Sales order number
Customer PO
Reason for return/Orsak för retur
Distributor specific information
Choose alternative for shipment. If not filled in, the repair will be returned asap in separate shipment
Distributor specific information
Credit agreement made with Sales
Special agreement with Area Manager
Credit request
Agreement with Support
Agreement with support
Comment
Credit agreement
Sales rep.
- Choose -
Matthews invoice number
Print screen of mail conversation with sales is required
Comment
Special Agreement Sales
Sales rep.
- Choose -
Print screen of mail conversation with sales is required
Comment
Line down - A replacement unit will be sent to you as soon as possible
We reserve the right to charge a fee of EUR 198 for Cost estimation
Distributor specific Info on return
Return for repair without cost estimate
Return for repair with Cost estimate requested. Repair starts after approval.
Warranty wanted on returned part
Describle the fault of the returned unit as detailed as possible in below text field
Description of fault / Reason for return. Beskrivning av fel/orsak till retur
Attached files / Bifogade filer
Image upload/ Ladda upp bild
Repair sent to/Välj adress för retur till Matthews
Matthews Marking Systems AB, Möbelgatan 4, 43133 Mölndal, Sweden
Select product group
- Choose -
Select part type
- Choose -
Part number/Artikelnummer
Description/Produktbeskrivning
Serial No/Serienummer
Send to Matthews
Logistics